Privacy Policy

At NexusVibe, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you browse, shop, or contact us.

1. Information We Collect

When you interact with NexusVibe, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address

  • Order Information: Items purchased, secure payment details, and order history

  • Device & Usage Data: IP address, browser type, and cookies to enhance your browsing experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide order confirmations, shipping updates, and customer support

  • Send special offers and updates (only if you’ve opted in)

  • Improve and personalize your shopping experience on NexusVibe

3. Your Privacy Comes First

We never sell your personal information. We may share it only:

  • With trusted service providers (e.g., shipping and logistics partners) to complete your order

  • When required by law or government authorities in the UAE or Saudi Arabia

4. How We Protect Your Data

Your data security is important to us. We ensure protection through:

  • SSL encryption for secure browsing and data transmission

  • Encrypted payment processing for all transactions

  • Restricted internal access to sensitive customer information

5. Your Rights (UAE & Saudi Arabia)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications at any time

📧 To make a request, please contact us at: nexusvibesofficial@gmail.com

6. Cookies & Tracking

We use cookies to:

  • Remember items in your shopping cart

  • Recommend personalized products

  • Improve website speed and performance

👉 You can control or disable cookies anytime through your browser settings.

7. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about your privacy, reach out to us at:

📧 nexusvibesofficial@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia